Duties and responsibilities
- Record, organize, and manage client and agency information to ensure accurate and timely documentation.
- Maintain required forms and documentation in compliance with program and agency guidelines.
- Maintain Career and Employment Center social media accounts by collaborating with the agency’s Development Department and the CEC Career Coach – Business Developer.
- Accurately assess clients’ interests, aptitude, skills, and barriers to employment.
- Assist clients in developing an effective career search strategy based on their interests, education, and experience.
- Guide clients in determining their career path based on their interests, abilities, financial needs, and goals.
- Coach clients develop career search materials including resumes, cover letters, thank you notes, answers to interview questions, mock interviews, disclosure, accommodations, and follow-up with employers.
- Assist clients in selection and enrollment in education and training programs; provide follow-up support to ensure retention and successful completion.
- Provide support and encouragement for participants during the job search and after they obtain employment to address any potential barriers or obstacles to maintaining employment.
- Advise clients about work environments including virtual, remote, and on-site environments.
- Provide job coaching to support clients to develop strategies to overcome challenges and barriers to employment.
- Coach clients to improve interview skills through mock interviews and guidance on how to answer questions.
- Connect clients with internal and external community resources.
- Facilitate networking opportunities that allow business introductions between clients and employers.
- Analyze current employment market trends and suggest appropriate changes to Alexander JFS Career and Employment programs.
- Research and develop new business relationships with new and existing employers.
- Develop and present employment workshops to employers and clients.
- Represent Alexander JFS at employer meetings and conferences.
- Create effective marketing strategies and materials for potential employers and clients via the Alexander JFS website, flyers, or merchandising products.
- Assist in revenue growth through new contracts, assisting with grant writing and reporting and supporting efforts to secure philanthropic funding.
- Other assignments as needed or assigned by management.
Qualifications
- Record, organize, and manage client and agency information to ensure accurate and timely documentation.
- Proficient computer skills including Microsoft Office Suite, social media, and internet research.
- Ability to use approved testing and assessment instruments appropriately under supervision.
- Ability to make formal and informal presentations.
- Ability to identify new opportunities to advance revenue.
- Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on understanding organizational policies.
- Ability to manage complex projects and multi-task.
- Strong relational and networking interpersonal skills.
- Strong written and oral communication skills.
- Adept problem-solving skills, ability to think creatively, and to implement innovative ideas.
- Current knowledge of general principles and methods of job search including resume writing, networking, and interviewing skills.
- Ability to always maintain confidentiality and professionalism.
- Bilingual skills preferred.
Education & Experience
- Bachelor’s degree required (master’s preferred) in vocational rehabilitation, social work, psychology, human resources, or career development.
- Minimum 3 years of work experience in job development, recruitment, clients with disabilities, or business-to-business sales. Experience working with Workforce Innovation and Opportunity Act (WIOA), TANF (Temporary Assistance for Needy Families), and SNAP (Supplemental Nutrition Assistance Program) E&T programs.
- Certified by The Texas Workforce Commission, Vocational Rehabilitation in Job Placement, Job Coaching/Job Skills Training, and Supported Employment or able to obtain certification within the first year of employment.
- Certification as a Resume Writer, Global Career Development Facilitator (GCDF), Certified Business Solutions Professional (BSP), or able to obtain certification within the first year of employment.
To apply, please send a resume to:
LauraAlter, Manager
Career and Employment Center
lalter@alexanderjfs.org